Last updated 2 July 2026

Terms & Conditions

These terms cover studio bookings and store purchases made through studioredbolton.co.uk, operated by Studio RED, Redbridge Industrial Estate, Breightmet Fold Lane, Bolton, BL2 5PH. By sending a booking request, joining a membership or buying from our store, you agree to the relevant section below.

Studio bookings

Privacy-safe availability: customers can see unavailable times in the account workflow, but other customers do not see names, emails, phone numbers, private notes or booking details. Internal Studio RED events and public/free community events may show a public title and short public note.

Paid DJ room bookings are handled through the Studio Cal embed, where Cal shows live paid availability and processes payment. Membership included sessions and free first sessions are handled as manual Studio RED account requests and are only confirmed once Studio RED reviews availability, contacts you if needed, checks eligibility, and confirms the booking in your account. Free/public events are created by Studio RED admin only.

• A booking is only confirmed once Studio RED has confirmed it back to you directly.
• Standard DJ room hire is currently £20 per hour. Half-day, all-day and bulk-hour rates are quoted individually.
• Please arrive on time for your session — late arrival may reduce your available session time.
• Studio DJ room hire bookings can be amended or rescheduled free of charge up to 18 hours before the booking time.
• Cancellations less than 18 hours before a Studio DJ room hire booking are non-refundable.
• Cancellations more than 18 hours before a Studio DJ room hire booking are refunded to your Studio RED wallet on your account, not back to your bank card.
• Custom quotations, DJ lessons and production lessons are non-refundable once accepted. Date/time changes should be requested at least 24 hours before the lesson. If you need a change within 24 hours, or within 18 hours of the booking, message Studio RED, request a callback, or use the direct contact details supplied in your paid booking confirmation; rescheduling may be possible depending on circumstances and studio availability.
• You're responsible for any equipment you bring (e.g. USBs) and any damage caused to the studio through misuse during your session.

Studio use waiver and guest entry

Before booking, attending or using Studio RED, every renter and guest must have their own Studio RED account and must digitally accept the Studio RED Studio Use & Equipment Care Agreement. A printed signature is not required because the agreement is recorded on the user's account. You can also view the original agreement PDF from the account sign-up page.

• The person who booked the session is responsible for everyone attending.
• All attendees must follow staff instructions and use equipment only as instructed.
• Do not move, unplug, rewire or reconfigure any gear unless a staff member approves it.
• Food and drinks must be kept away from equipment. Smoking, vaping, drug use, liquids near equipment, unsafe behaviour and unauthorised access to cameras, streaming systems, network gear or studio computers are not allowed.
• If equipment is damaged due to misuse, negligence or ignoring staff instructions, repair or replacement charges may apply.
• Studio RED is not responsible for copyright issues, DMCA strikes, platform bans, interrupted internet/third-party platforms, personal injury or loss of personal property.
• We may end a session early with no refund, refuse entry, or refuse future bookings where rules are ignored or a guest has not completed their login and waiver.
• We check guest waiver completion before entry. If a guest has not completed their own login and waiver, they may be refused entry.

Store purchases — digital downloads

Our store sells digital music downloads, processed securely through Stripe.

• Delivery: after a successful payment, you'll receive an email with a secure download link. Each link allows up to 3 downloads within 7 days of purchase.
• Your right to cancel: under the Consumer Contracts Regulations 2013, you normally have 14 days to cancel an online purchase. Because our products are digital downloads delivered immediately, by completing your purchase you agree that download access begins straight away, and you acknowledge that this means you lose your 14-day cancellation right once the download link has been sent to you.
• Faulty or inaccessible downloads: if your download link doesn't work, the file is corrupted, or you're otherwise unable to access what you paid for, contact us and we'll fix it or refund you — this doesn't affect your statutory rights.
• Pricing: prices are shown in GBP and include any applicable taxes. We reserve the right to correct pricing errors before a sale completes.
• Coming soon items: tracks marked "Coming soon" or "Upcoming" are not yet available to purchase and have no confirmed release date until stated otherwise on the site.

Membership requests, exits and renewals

RED Pro and RED Artist payments are temporarily handled manually rather than through automated online membership checkout. Submitting a membership request does not create a paid membership by itself. Studio RED will contact you, confirm the correct tier, agree payment/start details and activate membership access from admin.

• RED Pro is £40 per month and includes 4 off-peak DJ room hours per month, making those included hours effectively £10 per hour.
• RED Artist is £40 per month and includes 2 recording hours per month, plus artist-development access and eligible project quote options.
• Each paid membership has an initial 3-month minimum term from the date Studio RED manually activates the membership, unless Studio RED agrees otherwise in writing.
• Included sessions must be used within 30 days of being allocated. Any unused included sessions are lost after 30 days and cannot be rolled over, transferred, refunded, converted to wallet credit or exchanged for store discount.
• Included sessions are subject to studio availability and must be requested through the Studio RED account booking workflow. They are not guaranteed for specific peak dates or times unless Studio RED confirms the booking.
• Membership discounts and included sessions do not apply to membership fees, renewals, minimum-term payments or excluded products/services.
• Membership discounts cannot be stacked with promo codes, free-hour offers, referral credit or custom discounts unless Studio RED agrees in writing.
• Exit terms: a member can end their membership for future renewals after the initial 3-month minimum term. Ending membership does not refund months already paid, used benefits, unused included sessions or time left in the current billing period.
• Renewal terms: after the initial 3-month term, membership continues monthly until cancelled or manually ended. If payment is missed, access, discounts, included sessions and private member features may be paused until payment is resolved.
• Studio RED may refuse, pause or remove membership benefits where an account is misused, referral abuse is suspected, a waiver is incomplete, payments fail, or studio rules are breached.

Membership discounts and loyalty programme

• RED Pro and RED Artist members receive 10% off eligible Studio RED store items while their membership is active.
• Free accounts can hold up to 10 active referrals at one time. RED Pro and RED Artist members can submit unlimited referrals, subject to anti-abuse checks.
• Referral rewards are only released after the referred customer has completed their Studio RED account, accepted the waiver, made a qualifying paid booking, and admin has authorised the wallet credit.
• Loyalty rewards are based on completed, full-price paid and non-refunded Studio RED booking hours only. Free sessions, discounted sessions, member-included hours, cancelled bookings, refunded sessions and no-shows do not count.
• At 10 eligible full-price paid hours, a customer can qualify for a free Studio RED T-shirt, subject to availability, size confirmation and admin approval.
• At 25 eligible full-price paid hours, a customer can qualify for a priority community feature and loyalty badge, subject to admin approval.
• At 50 eligible full-price paid hours, a customer can qualify for a free month of RED Pro and a custom Studio RED football jersey, subject to membership eligibility, availability, size confirmation and admin approval.
• At 100 eligible full-price paid hours, a customer can qualify for a Studio RED plaque, subject to admin approval.
• Loyalty rewards have no cash alternative and cannot be transferred, resold or exchanged for wallet credit.
• Customers may be asked to provide an exact date of birth on their account so Studio RED can plan birthday packages, rewards and relevant account offers. Birthday details are not displayed publicly.

General

• We may update these terms from time to time; the version in force is the one published on this page at the time of your booking or purchase.
• These terms are governed by the law of England and Wales.
• Nothing in these terms affects your statutory rights as a consumer under UK law.

Contact

Questions about these terms, a booking, or an order: request a callback through our callback form, message Studio RED from your dashboard, or email francisstranger@gmail.com. We do not publish a public phone number; confirmed paying users receive the appropriate contact number in their booking/payment confirmation. See also our Privacy Notice.